Privacy Policy

ISSA Foundation is committed to complete transparency, donor data integrity, and responsible digital governance.

Document Reference: ISSA-PP-2026
Last updated: 23 July 2026

This Privacy Policy explains how ISSA Foundation (“we”, “us”, or “our”) collects, uses, stores, and discloses personal information from visitors to https://issafoundation.in/ (the “Website”). We have written this policy in simple, clear language so donors, volunteers, beneficiaries, and visitors can understand what we do with data.

1Information we collect

We collect two kinds of information:

a. Voluntary Information

  • Name, email address, postal address, and phone number.
  • Donation and payment details (processed securely by our payment provider).
  • Volunteer or beneficiary registrations for education and health programs.
  • Messages, inquiries, and uploaded documents when contacting us.

b. Automated Technical Data

  • IP address, browser specification, device type, and visit timestamps.
  • Server log activity and diagnostic diagnostics.
  • Anonymized web analytics data (see Cookies & tracking below).
  • Only information needed to deliver and improve services is retained.

2How we use your information

We use personal data for transparent humanitarian and operational purposes:

  • Processing donations, issuing 80G tax receipts, and sending acknowledgements.
  • Communicating about field programs, volunteer drives, and urgent impact updates.
  • Administering grassroots education, healthcare, and infrastructure initiatives.
  • Fulfilling legal, statutory, and auditing requirements under Indian law.

We strictly do not use your personal data for unrelated commercial marketing, and we never sell your personal information.

3Legal basis and consent

Where required by law, we obtain explicit consent to process personal data (for example, to send newsletters or volunteer announcements). You may withdraw your consent at any time by contacting our privacy team. Processing necessary for compliance with legal obligations or performance of a contract (such as processing a donation receipt) will continue as required by statutory law.

4Data sharing and third parties

We share personal data only in limited, controlled circumstances:

Service providers: Trusted payment gateways, email delivery pipelines, and cloud hosting partners contractually obligated to safeguard information.
Legal compliance: Disclosure when mandatory under applicable Indian law, court order, or regulatory audit.
Aggregated reporting: Non-identifying statistical metrics shared for institutional impact assessment.

5Data storage & retention

We keep personal information only as long as necessary for financial tax rules and program operations. When data is no longer required, it is securely purged or anonymized.

6Security measures

We enforce technical measures including HTTPS encryption, strict server access controls, and firewall defenses to prevent unauthorized access or loss.

7Cookies & tracking

We use cookies solely to remember session state and track aggregate site analytics. You can block cookies via browser settings without affecting general page reading.

8Your rights

You have rights to inspect, update, or request deletion of your personal records. Contact our desk to initiate data access or erasure requests.

9. Children’s Privacy

The website is not intended for unsupervised children under 13. We do not knowingly collect personal data from minors without legal guardian consent.

10. Policy Updates

Material updates will be posted on this URL with an updated "Last updated" timestamp. Continued browsing confirms acceptance.

11. Privacy Inquiries & Data Desk

If you have questions regarding personal data processing or wish to exercise your data rights:

info@issafoundation.in